Hi Everybody,
I’ve just purchased a pass that indicated unlimited travel days and now in my account it shows only 7 how is it possible?
Best answer by rvdborgt
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I bought a pass with no travel days limit and it does show with only 7travel days
What pass did you buy? How much did you pay?
Can you add a screen shot?
Hi AnnaB,
Below is the ss, any idea? Thanks in advance for your support
These are the correct prices for 1st class passes with 7 travel days within one month.
I appreciate but, during the purchase process it indicated no limit in travel days and not “this pass is for 7 travel days” within one month. Could you please let me know which option I should choose to purchase an “unlimited” or higher number of “Travel days” within a month?
Since I’ve purchased a full reimbursement option I would like to cancel this one and purchase the one adapted to my needs.
Thanks in advance
I appreciate but, during the purchase process it indicated no limit in travel days and not “this pass is for 7 travel days” within one month.
As far as I can see, this pass is indicated as "7 days within 1 month” (here: 1st class youth):
Could you please let me know which option I should choose to purchase an “unlimited” or higher number of “Travel days” within a month?
"X days within Y month(s)” is the kind you have now, a flexipass.
The continuous passes are indicated with "X days” or "Y month(s)”. It sounds like you want the "1 month” pass.
Thanks for your time in providing clarity and support, I feel honestly frustrated by the low level of clarity of IR offers and the after sale support no phone number long messages treads to try to solve issues anyway, I will try to confirm I can accommodate the trip I want to do with these passes otherwise I will just ask for refund.
Kind regards,
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