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I bought a pass with no travel days limit and it does show with only 7travel days

  • May 18, 2022
  • 6 replies
  • 69 views
Gigi Lisi

Hi Everybody,

I’ve just purchased a pass that indicated unlimited travel days and now in my account it shows only 7 how is it possible?

 

Best answer by rvdborgt

I appreciate but, during the purchase process it indicated no limit in travel days and not “this pass is for 7 travel days” within one month.

As far as I can see, this pass is indicated as "7 days within 1 month” (here: 1st class youth):

Could you please let me know which option I should choose to purchase an “unlimited” or higher number of “Travel days” within a month?

"X days within Y month(s)” is the kind you have now, a flexipass.

The continuous passes are indicated with "X days” or "Y month(s)”. It sounds like you want the "1 month” pass.

 

6 replies

A
Railly clever
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  • AnnaB
  • Railly clever
  • May 18, 2022

What pass did you buy? How much did you pay?

Can you add a screen shot?

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
Gigi Lisi
  • Gigi Lisi
  • Author
  • Right on track
  • May 18, 2022

Hi AnnaB,

 

Below is the ss, any idea? Thanks in advance for your support

 

R
Railmaster
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  • rvdborgt
  • Railmaster
  • May 18, 2022

These are the correct prices for 1st class passes with 7 travel days within one month.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
Gigi Lisi
  • Gigi Lisi
  • Author
  • Right on track
  • May 18, 2022

I appreciate but, during the purchase process it indicated no limit in travel days and not “this pass is for 7 travel days” within one month. Could you please let me know which option I should choose to purchase an “unlimited” or higher number of “Travel days” within a month?

Since I’ve purchased a full reimbursement option I would like to cancel this one and purchase the one adapted to my needs.

Thanks in advance

R
Railmaster
Forum|alt.badge.img+10
  • rvdborgt
  • Railmaster
  • Answer
  • May 18, 2022

I appreciate but, during the purchase process it indicated no limit in travel days and not “this pass is for 7 travel days” within one month.

As far as I can see, this pass is indicated as "7 days within 1 month” (here: 1st class youth):

Could you please let me know which option I should choose to purchase an “unlimited” or higher number of “Travel days” within a month?

"X days within Y month(s)” is the kind you have now, a flexipass.

The continuous passes are indicated with "X days” or "Y month(s)”. It sounds like you want the "1 month” pass.

 

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
Gigi Lisi
  • Gigi Lisi
  • Author
  • Right on track
  • May 18, 2022

Thanks for your time in providing clarity and support, I feel honestly frustrated by the low level of clarity of IR offers and the after sale support no phone number long messages treads to try to solve issues anyway, I will try to confirm I can accommodate the trip I want to do with these passes otherwise I will just ask for refund.

Kind regards, 

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