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I can't install app on new phone. What to do?

  • 30 June 2022
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Hi all I need urgent help  phone broke and i can't install app on new phone. Am stranded on the road by my self. Help please asap

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Best answer by AnnaB 30 June 2022, 15:08

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You need to contact Customer Support through this form immediately and ask them to disconnect your pass from your broken phone. Clearly write that you are currently travelling and that you can't travel more without the help from Customer Support. 

https://eurail.zendesk.com/hc/en-001/requests/new

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