I cannot cancel my inbound/outbound journey. What to do?

  • 4 September 2021
  • 2 replies

The plan was to use my  inbound outbound day today.  Due to strike in germany it's not possible to return to the Netherlands today. I can not cancel this inbound outbound thought i'm not going to use it today. But I do need it an other day, probably tuesday. What can I do best?


Best answer by seewulf 4 September 2021, 20:19

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Userlevel 7
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Your options get in contact with the customer support

or visit a german ticket office or DB Information usually they give a paper that allows your onward journey on tuesday without consuming another travelday :)

Thank you. Your answer was usefull. We went to the DB office and they arranged it for us