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I entered the wrong validity period

  • June 23, 2023
  • 3 replies
  • 75 views

Hi, i entered the wrong validity period, and it will expire the 8th of july while my trip will start the same day. Is is possible ti change it or will I have to but a new one?

Best answer by thibcabe

Has the validity started ? Then contact customer support ASAP : https://eurail.zendesk.com/hc/en-001/requests/new

If it hasn't started, you can change the travel date on the app.

3 replies

Forum|alt.badge.img+6
  • Full steam ahead
  • Answer
  • June 23, 2023

Has the validity started ? Then contact customer support ASAP : https://eurail.zendesk.com/hc/en-001/requests/new

If it hasn't started, you can change the travel date on the app.


  • Author
  • Rail rookie
  • June 23, 2023

How can I contact the customer support ? 

I can't call them because it is a surcharged number. At least the one that I found is surcharged.   


Forum|alt.badge.img+6
  • Full steam ahead
  • June 23, 2023

How can I contact the customer support ? 

I can't call them because it is a surcharged number. At least the one that I found is surcharged.   

 

There is no telephone contact for Eurail, use the link provided by @thibcabe  in the previous post.