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I entered the wrong validity period

  • 23 June 2023
  • 3 replies
  • 61 views

Hi, i entered the wrong validity period, and it will expire the 8th of july while my trip will start the same day. Is is possible ti change it or will I have to but a new one?

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Best answer by thibcabe 23 June 2023, 18:17

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Userlevel 7
Badge +5

Has the validity started ? Then contact customer support ASAP : https://eurail.zendesk.com/hc/en-001/requests/new

If it hasn't started, you can change the travel date on the app.

How can I contact the customer support ? 

I can't call them because it is a surcharged number. At least the one that I found is surcharged.   

Userlevel 7
Badge +3

How can I contact the customer support ? 

I can't call them because it is a surcharged number. At least the one that I found is surcharged.   

 

There is no telephone contact for Eurail, use the link provided by @thibcabe  in the previous post.

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