I have a Youth ticket but in the meantime I turned 28 (due to covid) but want to use it.

  • 18 May 2022
  • 1 reply

What can i do when i didnt activate my pass due to corona virus and now im 28 and still wanna use it ? Thank you in advance!


Best answer by rvdborgt 18 May 2022, 11:01

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Userlevel 7
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I suspect the activation won't work anymore because you're now too old. You'll have to contact customer service and ask them what the possibilities are. Do mention when you want to travel, so they can prioritise your request correctly.

It could be that they ask you to buy a new pass and that they then refund the old one after you've sent them your new order number.