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I just booked reservation tickets online via Interrail, but the tickets do not appear in the mobile app. How do I connect the two please?

  • 1 April 2022
  • 3 replies
  • 103 views
Mark Bowler

Hi I have just booked some reservation tickets online via the Interrail website, using my 2 Interrail passes. However, the tickets have not appeared on my mobile app? How do I connect the two please? Thank you

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Best answer by Nanja 1 April 2022, 12:09

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R
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Userlevel 7
Badge +9

You mean you have booked reservations? (Your Interrail is your ticket.)

They do not show up in the app.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
Mark Bowler

You mean you have booked reservations? (Your Interrail is your ticket.)

They do not show up in the app.

Yes thats correct. TY.

N
Userlevel 7
Badge +8

Hi Mark, the reservations are not meant to be connected to the app. Your Pass (if you have a mobile pass) is on your phone. Your reservations (either paper or e-tickets) can be shown separately when the train staff asks for it. 

Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.

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