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ID number

  • July 23, 2023
  • 1 reply
  • 124 views

Linus Amundsson

hi 

my pass port is too old and i tought i could use my international eu id card, but when i fill in the cards number it says it doesn't match, is there some other number on the id card that i should use, and my trip is in less then a week so i can't get a new pass port in time, please help i don't know what to do!

Best answer by rvdborgt

You EU ID card should be fine.

Where exactly are you filling in your ID card number? It is only needed for step 3 of the pass activation and as far as I know, that field accepts any text. If you're only at step 1, you need to use the pass number as sent to you with the confirmation email.

1 reply

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  • Railmaster
  • Answer
  • July 23, 2023

You EU ID card should be fine.

Where exactly are you filling in your ID card number? It is only needed for step 3 of the pass activation and as far as I know, that field accepts any text. If you're only at step 1, you need to use the pass number as sent to you with the confirmation email.