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IMPORTANT PROBLEM

  • 21 April 2022
  • 2 replies
  • 37 views

hi, i have a problem. I bought the pass and activated it in the app, then my phone broke and in this new phone, from which I am writing non, in the app it tells me that I cannot use the ticket I bought because it is already in another device, how can I do?

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Best answer by Angelo 21 April 2022, 15:21

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Userlevel 7
Badge +10

Please get in touch with Costumer Service

Userlevel 7
Badge +9

And mention to customer service when you need to travel, since that is an important factor in determining urgency.

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