Skip to main content
Answer

Inadvertently I cancelled my order. Can I undo this?

  • June 1, 2022
  • 1 reply
  • 29 views

Hello! I am a little stressed out, because I just inadvertently canceled my order.

I need the passes soon and I don’t know if I can undo it. Does anyone have experience with this? Should I better instantly order new passes to save some time in case it doesn’t work out?

Thanks and kind regards. 

Best answer by Camilo.

Hi Nathalie, 

When you cancel your order, there is nothing our agents can do. In that case, you would have to make a new order from the beginning. Please contact customer service if you have any questions about the reimbursement or any other related subject.

 

Have a lovely day!

1 reply

Camilo.
Forum|alt.badge.img+3
  • Eurail Moderator
  • Answer
  • August 3, 2022

Hi Nathalie, 

When you cancel your order, there is nothing our agents can do. In that case, you would have to make a new order from the beginning. Please contact customer service if you have any questions about the reimbursement or any other related subject.

 

Have a lovely day!