Hi. I travelled from Copenhagen to Berlin, and from there to Italy. Now that I am returning to Copenhagen, it says I have no more inbound / outbound journeys left. I am confused as I have only left Copenhagen to Berlin, which did not cross days (10:56-18:20 travel time).
now I am unable to claim my home ticket, as I can’t even see the second in/out in my planner.
Best answer by Camilo.
View originalThe texts says that you have an outbound/inbound journey planned in the future. Do you have any journeys more entered in the future?
The texts says that you have an outbound/inbound journey planned in the future. Do you have any journeys more entered in the future?
Nope. Not that i Can see anywhere at least 😂
But I do find that this app has a lot of flaws.
I guess that you already have restarted you phone and restarted the app?
I have never used the mobile pass myself so I don't know how it works in reality. I hope that someone with experience of the mobile pass will answer.
Yea it might be something like that. I have reinstalled the app because Of other issues, so it might be there.
+3
Hi
It is important to go through the routes again and make sure you did not add any trip within your country of origin, otherwise that route will count as an inbound/outbound journey. If the problem persists, please contact customer service.
Have a lovely day!
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