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Incorrect birth date on my interrail passes


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Hello, I have just noticed that the date of birth is incorrect on my interrail pass which I just bought 2 days ago and I am about to start travelling in one week. I've already tried to  contact with the customer service via chatbot however there is no reply yet…Who should I contact to correct this?

 

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Best answer by seewulf 11 May 2022, 12:30

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Open a case here on this form and please wait and stop filling the form severaltmes as the income is currently quite huge and Eurail have problems to reach their target to provide a answer within 48hrs. https://eurail.zendesk.com/hc/en-001/requests/new 

Thank you!

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