Hi
The day before yesterday I bought a mobile Interrail Benelux Pass because I want to travel from Belgium (my country of residence) to the Netherlands 3x in the upcoming 4 weeks. I'm a Belgian Citizen.
I activated my pass like the instructions said (so it has a beginning and end date) but when I wanted to add my journey from Gavere (BE) to Breda (NL) and back, yesterday, I was not able to. The error message said my pass was not available in some of these countries. App = Rail Planner.
So I had to buy another expensive ticket.
I really don't understand why I can't use my pass.
So now my pass is useless and I cannot apply for a refund because it’s activated.
I hope there is a solution so it’s not money down the drain.
What I want is to travel from Belgium (country where I live) to The Netherlands a couple of times.
Thanks for helping my out here and suggesting a good solution.
Have a great day,
Tanja
Page 1 / 1
One country passes cannot be used in your country of residence.
https://www.interrail.eu/en/interrail-passes/one-country-pass/benelux
The Interrail website is very clear about this so I don't think that Interrail will give you any money back.
Now in summer there are various cheap deals-just check the sites of nmbs and ns-and there is also the 2 for 1 offer for the BeNeLux train.
It is indeed a case of not having read properly the rules.
It is also much cheaper-but takes more time-to go via Roosendaal or Maastricht-as low NMBS fares to those cities also apply+small surcharge.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.