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Interrail Global Pass activation failed

  • 28 July 2022
  • 2 replies
  • 107 views
András Dósa

Dear All, 

 

My daughter start tomorrow the journey and wanted to activate the Global Pass, but there is always an error message after she typed in the ID nr. …. something went wrong…. 

She wrote an email and fill the form about this, but what else can we do? The train starts tomorrow at 7.00 am… 
We checked the ID details in the about page and this is empty. (she send the ID and get verification email) 

Is it any phone nr to interrail? 

Thanks

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Best answer by Al_G 29 July 2022, 01:15

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Does phone meet these criteria?

 

https://eurail.zendesk.com/hc/en-001/articles/5545614121757-Basics-to-run-the-app

 

The only other option you are likely able to try in this timeframe is to try a different phone, obviously one she can bring with her.

András Dósa

Many Thanks Al_G! 
 

the 24h time display was the problem!

You made our day! 
 

Thank You so much!!!

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