Skip to main content
Solved

INTERRAIL GLOBAL PASS Booking issue for seniors who are not 60 yet

  • January 2, 2023
  • 4 replies
  • 183 views
Graham Leather

I am trying to book a senior ticket for use in June, after i turn 60, however the booking process will not accept a June dob. Can anyone help?

Best answer by Camilo.

Hi @Graham Leather 

The product team is aware of this, and changes will be made in the future. 

For now you can contact customer service as @rvdborgt suggested. My colleagues will be more than happy to advise you on how to purchase the Pass. 

Have a lovely day! 

4 replies

A
Railly clever
Forum|alt.badge.img+10
  • AnnaB
  • Railly clever
  • January 2, 2023

Unfortunately you can´t purchase a senior pass in advance. You must be 60 years old or older to make the purchase.

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
R
Railmaster
Forum|alt.badge.img+10
  • rvdborgt
  • Railmaster
  • January 2, 2023

I thought that had been fixed but it appears is hasn't. In any case, contact customer service to ask how you can buy a discounted senior pass now:

https://eurail.zendesk.com/hc/en-001/requests/new

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
    M
    Full steam ahead
    Forum|alt.badge.img+5
    • mcadv
    • Full steam ahead
    • January 3, 2023

    OR: if willing to use that old-style paper pass, buy from a GB selling agent who may be able to help out for that. Other as many now think there is no need to buy only from that EUrail centre.

    As small comfort: there usually will again be a discount sale a week or so in spring-has always been the last yrs.a

    Camilo.
    Forum|alt.badge.img+3
    • Camilo.Community Manager
    • Eurail Moderator
    • Answer
    • January 18, 2023

    Hi @Graham Leather 

    The product team is aware of this, and changes will be made in the future. 

    For now you can contact customer service as @rvdborgt suggested. My colleagues will be more than happy to advise you on how to purchase the Pass. 

    Have a lovely day! 

    Please note that I won't reply to any of my private messages at the moment. Thanks for your understanding
      Terms and Conditions & Privacy PolicyAccessibility statement