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Interrail pass missing

  • April 14, 2022
  • 1 reply
  • 66 views
PeterA888
Keeps calm and carries on
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i have 2 electronic 15 day passes on my phone 

1 is ok the qr code for second has disappeared 

now i have been fined €44 

how can i retrieve the missing one 

Best answer by rvdborgt

For the pass where the QR code has disappeared:

  1. Check in My Trip if the trains to use are there.
  2. Check if the journey has been added to My Pass.

A QR code for a certain travel day will only be generated if a journey has been added to My Pass.

Do you have an iPhone or Android? What is your app version? (see More, scroll to the bottom.)

1 reply

R
Railmaster
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  • rvdborgt
  • Railmaster
  • Answer
  • April 14, 2022

For the pass where the QR code has disappeared:

  1. Check in My Trip if the trains to use are there.
  2. Check if the journey has been added to My Pass.

A QR code for a certain travel day will only be generated if a journey has been added to My Pass.

Do you have an iPhone or Android? What is your app version? (see More, scroll to the bottom.)

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
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