So I have been in France for the past 3 days and I just saw on my discover eu app that I need to be online. Problem is that my phone is connected to WiFi and has access to mobile data. Every other app on my phone works perfectly fine but when I open my discover eu app its like i have no Internet. I cannot open my seat reservation nor look for any other travellers in the area. The worst part is that I don't know how I can get my app to be online. And yes I have tried restaring my phone. I don't know what to do because it says that I have 10 hours to get the app to be online to have my pass ready. Does this mean my pass will get inactived?
Question
is my pass getting inactived?
Also try:
Clear the app's cache
Uninstalling and reinstalling the app.
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