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Issue while reserving a seat to & from Copenhagen

  • 10 June 2023
  • 6 replies
  • 87 views
thealimir
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I have a Eurail Global Pass and have to travel from Antwerp to Copenhagen on 30th June and from Copenhagen to Munich on 5th July. We are a family of 4 including two kids (6 & 9).

While trying to book a seat (departure 0905 hrs) from Copenhagen to Munich, Bahn.com always gives me an error after I try to make payment (tried multiple times):

The Current Transaction has been aborted due to an error

I have changed the payment methods as well as changed the computer, but the same error always comes. How to resolve it, as the seats might get finished soon.

Secondly, can you guide me on how to reserve my seat from Antwerp to Copenhagen on 30th June? I mean which website and how to enter my Global Rail Pass?

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Best answer by thibcabe 10 June 2023, 22:30

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T
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Userlevel 7
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See my answer in your other thread for Hamburg - Copenhagen return

For Antwerp - Hamburg :

- IC Antwerpen-Centraal - Bruxelles-Nord 07:25 - 08:00 reservation not possible

- ICE Bruxelles-Nord - Köln Hbf 08:32 - 10:15

- ICE Köln Hbf - Hamburg Hbf 11:11 - 15:14

Book on bahn.com

- IC Hamburg Hbf - Fredericia 16:53 - 20:14

- IC Fredericia - Kobenhavn H 20:23 - 22:23

Book here : https://travel.b-europe.com/dsb-rail/en/reservation-only#Outbound

It'll be a long travel day anyway…

Or 2h20 earlier but it's an early departure (Antwerp 05:06 - Copenhagen 19:45).

I guess accommodation has already been booked everywhere ? A night in Hamburg would be best or you could've taken a night train from Hamburg

R
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Userlevel 7
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DB still can't book pass reservations online if they're mandatory, such as for the train Copenhagen-Hamburg. Sometimes it directly says "Reservation not possible” but here it just fails.

That means you need to split the booking. For Copenhagen-Hamburg, you can book on https://cd.cz/en, price is CZK 73 per person.

For Hamburg-München, it is still cheaper to book a reservation on bahn.com, €9 in total if you do it before midnight CET, afterwards it becomes €9,80 IIRC.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
thealimir
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Thank you for all the guidance. I have made reservations for both routes.

Now the last part.. I have downloaded the PDF files for all reservations. So now how to add them to my Rail Planner App, link them to my Eurail Pass & activate them on the due date?

T
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Userlevel 7
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You do not add seat reservations anywhere. They are totally separate from the pass.

In order to get a ticket (QR-code) you add the journey to Rail Planner app. This can be done at any point. You need to this for every train you'd like to take.

Whenever asked on the train you show both the app (pass) and the PDF (seat reservation).

thealimir
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Great! So the Pass will activate itself automatically for that day when I get the QR code?

For example, I have a train booking for June 18th and I add the journey to the app today to get the QR Code. So now the pass will activate itself on June 18th?  Or do I need to manually do it?

seewulf
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Userlevel 7
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Great! So the Pass will activate itself automatically for that day when I get the QR code?

For example, I have a train booking for June 18th and I add the journey to the app today to get the QR Code. So now the pass will activate itself on June 18th?  Or do I need to manually do it?

There are 2 different things 

Adding a Journey to your Trip :) Means you are prepared for activation. (The slider at the right is grey) 

On the day of travel shortly before catching the train you click while you have a Internetconnection on the grey slider and turn it to the right. The slider becomes yellow which means the train is added to your pass and a travelday is activated. 

I recommend to activate a travelday as late as possible because you never know what can happen and worstcase you have a preactivated travelday that cant be canceled anymore

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers

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