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Journey was added to the wrong date and now I can't delete or add anything

  • 18 August 2022
  • 1 reply
  • 53 views

Hello, I have a problem with my interrail app. I tried to ad a journey to my home for the 25th of august, (inbound/outbound journey) but out of nowhere it was added to the 18th of august. Now i can't delete it and i can't add new journeys or anything else. can you help me? I feel stuck. Greetings, Siem

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Best answer by AnnaB 18 August 2022, 13:47

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Only Customer Support can help you with this. Please use the form below to contact them and write that you are currently travelling.

https://eurail.zendesk.com/hc/en-001/requests/new

 

The advice from the experienced travellers is to never activate a travel day in advance. Only do that just before boarding the train.

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