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Journey was added to the wrong date and now I can't delete or add anything

  • August 18, 2022
  • 1 reply
  • 53 views

Siem van Leeuwen

Hello, I have a problem with my interrail app. I tried to ad a journey to my home for the 25th of august, (inbound/outbound journey) but out of nowhere it was added to the 18th of august. Now i can't delete it and i can't add new journeys or anything else. can you help me? I feel stuck. Greetings, Siem

Best answer by AnnaB

Only Customer Support can help you with this. Please use the form below to contact them and write that you are currently travelling.

https://eurail.zendesk.com/hc/en-001/requests/new

 

The advice from the experienced travellers is to never activate a travel day in advance. Only do that just before boarding the train.

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  • Railly clever
  • 5940 replies
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  • August 18, 2022

Only Customer Support can help you with this. Please use the form below to contact them and write that you are currently travelling.

https://eurail.zendesk.com/hc/en-001/requests/new

 

The advice from the experienced travellers is to never activate a travel day in advance. Only do that just before boarding the train.


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