lost my physical paper interrail pass

  • 1 August 2022
  • 1 reply
  • 159 views

Hi! I’ve lost my paper interrail pass, and wondered if I could transfer it to my mobile phone. Please help

 

Angelo 1 year ago

I’m sorry, but paper passes can not be transfer to the app, if you lost it. Only with mobile passes is it possible to get it on a new one. If you have an additional Pass Protection or an insurance, they can take for you the cost of new train tickets. 

Here the help information page of interrail.eu about this topic. 

What should I do if my Pass is lost or stolen? (interrail.eu)

You can also get in touch with customer service (write when you are travelling)

Submit a request – Eurail Knowledge Base

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Userlevel 7
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I’m sorry, but paper passes can not be transfer to the app, if you lost it. Only with mobile passes is it possible to get it on a new one. If you have an additional Pass Protection or an insurance, they can take for you the cost of new train tickets. 

Here the help information page of interrail.eu about this topic. 

What should I do if my Pass is lost or stolen? (interrail.eu)

You can also get in touch with customer service (write when you are travelling)

Submit a request – Eurail Knowledge Base

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