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mobile pass

  • December 27, 2022
  • 1 reply
  • 49 views

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My son was travelling with us & his mobile pass is on my phone , unfortunately he has to travel home urgently tomorrow how can we transfer his pass onto his phone ??

Best answer by rvdborgt

Please contact customer service here:

https://eurail.zendesk.com/hc/en-001/requests/new

Mention your son's pass number (from the confirmation mail or your Interrail account) and that he needs to travel tomorrow. Then they will unlink that pass from your phone, so your son can activate it on his own phone.

1 reply

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  • Railmaster
  • Answer
  • December 27, 2022

Please contact customer service here:

https://eurail.zendesk.com/hc/en-001/requests/new

Mention your son's pass number (from the confirmation mail or your Interrail account) and that he needs to travel tomorrow. Then they will unlink that pass from your phone, so your son can activate it on his own phone.