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Mobile pass and phone about to „die“, how to transfer 4 mobile passes

  • 25 August 2022
  • 1 reply
  • 56 views

hello, 

On our way back to Belgium from Sweden. but but, the battery of my phone has problem and is about to die (first time it does that). How can i transfer our 4 pass (we are 2 adults and 2 children) to the phone of my husband? At the moment, our 4 pass are on my phone and since we have still 6 trains to take in 2 days, i m afraid we will get stucked. 

i need help! 

thanks a million

please  reply on xxx@gmail.com

Best

Cecile

Moderator note: Email address has been removed

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Best answer by AnnaB 25 August 2022, 16:07

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Userlevel 7
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Please remove the email address above.

 

Only Customer Support can help you to disconnect the passes from your phone.

Please use the form below to contact them. Write that you are currently travelling and the pass numbers.

https://eurail.zendesk.com/hc/en-001/requests/new

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