Mobile pass suddenly gone in the middle of a trip

  • 16 June 2022
  • 1 reply

I am in the middle of my interrail trip, need to travel today and suddenly the app says I have no pass activated. All the planned trains in my trip are gone too!


Just yesterday I bought a reservation for the train that I was gonna use today. Pass number DFV52D

Pleassseeee someone help me with this issue before I board the train, this is impossible this situation. 


Best answer by AnnaB 16 June 2022, 08:33

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1 reply

Userlevel 7
Badge +9

There is a bug in the new version of the app that came yesterday.

You can read here how to fix it.