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Moving mobile pass to new phone

  • 30 July 2021
  • 4 replies
  • 44 views

How can I transfer my pass from my old phone to my new one?

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Best answer by rvdborgt 30 July 2021, 22:10

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Userlevel 6
Badge +8

Only possible together wird Customer Support

Userlevel 6
Badge +3

Indeed, file a request here:

https://eurail.zendesk.com/hc/en-001/requests/new

Thank you. Despite saying it would take 4 days, they fixed it within minutes.

Userlevel 6
Badge +3

"up to 4 days”, I believe. Urgent requests are handled sooner.

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