Skip to main content
Answer

Moving mobile pass to new phone

  • July 30, 2021
  • 4 replies
  • 3433 views

tominkiowa

How can I transfer my pass from my old phone to my new one?

Best answer by rvdborgt

Indeed, file a request here:

https://eurail.zendesk.com/hc/en-001/requests/new

4 replies

seewulf
Railmaster
Forum|alt.badge.img+16
  • Railmaster
  • July 30, 2021

Only possible together wird Customer Support


Forum|alt.badge.img+10
  • Railmaster
  • Answer
  • July 30, 2021

tominkiowa
  • Author
  • Rail rookie
  • July 30, 2021

Thank you. Despite saying it would take 4 days, they fixed it within minutes.


Forum|alt.badge.img+10
  • Railmaster
  • July 30, 2021

"up to 4 days”, I believe. Urgent requests are handled sooner.