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Moving mobile pass to new phone

  • 30 July 2021
  • 4 replies
  • 2338 views

How can I transfer my pass from my old phone to my new one?

Only possible together wird Customer Support


Indeed, file a request here:

https://eurail.zendesk.com/hc/en-001/requests/new


Thank you. Despite saying it would take 4 days, they fixed it within minutes.


"up to 4 days”, I believe. Urgent requests are handled sooner.


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