As above my pass has a large expiration date and number of uses. But the mobile pass is full. I ask for a quick response and a resolution. We need a pass now because we still traveling.
Answer
My pass is broken
Best answer by seewulf
Here in this Community are no Customer Service staff :/ You have to Contact them via this form :) mention them when your journey is planned :)
https://eurail.zendesk.com/hc/en-001
+16Here in this Community are no Customer Service staff :/ You have to Contact them via this form :) mention them when your journey is planned :)
https://eurail.zendesk.com/hc/en-001
These are tickets from days in the past, which are expired indeed, so that is normal.
When you go to My Pass and select your pass, then what is the validity period there?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.