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My Pass is expired although I have never used it

  • January 16, 2023
  • 2 replies
  • 484 views
D

Hi,

I got awarded with my Inter-rail pass in June 2022, claiming that pass’s due day for activation to be May 2023 and the last day for use to be June 2023.

I haven’t used any of my traveled days nor used a train but the app says that my Pass has expired although I haven’t used it yet.

I was planning to use in on February so I need urgent help.

I would be glad if anyone were to help.

Best answer by seewulf

Only Customer Service can help you https://eurail.zendesk.com/hc/en-001/requests/new

Bianca Linders

2 replies

seewulf
Railmaster
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  • seewulf
  • Railmaster
  • Answer
  • January 16, 2023

Only Customer Service can help you https://eurail.zendesk.com/hc/en-001/requests/new

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
A
B
Keeps calm and carries on
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  • Biggi
  • Keeps calm and carries on
  • April 17, 2023

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