My phone broke a few days ago and want to transfer my car how exactly do I do this? Or more specifically who should I contact?
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I guess that it is your pass and not your car that you want to transfer to another device.
Use the form below to contact Customer Support and ask them to disconnect your pass from the broken phone. It is important that you mention your pass number and the start date of your travel.
https://eurail.zendesk.com/hc/en-001/requests/new
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.