If someone could shed a bit of light I would be most appreciated. I have not activated my pass yet as we are not using until 8 May 2025. In my trip I have London/Marseille, which is connected to a “mobile Pass” and both bookings have our names on it. I have also added other trips on various dates that we are going to take which say “Not connected to a mobile pass”, will they be connected to my mobile pass once I activate and I make them into a journey, still trying to work that part out? I also cannot see the details of those trips that I have created, which makes it hard to know what I have actually booked, if that makes sense. I have never used once of these passes before. I am sure someone will know the answer. Thanks.
Answer
My trip and activating passes
Best answer by AnnaB
You must have all journeys in the same Trip. Only one Trip can be connected to your pass.
You are saying that only one trip can be connected to a pass at a time, which I understand, I have got two passes, one for me and one for my husband. I don’t understand why 2 are connected to my pass and the others are saying they are not connected, is that because I have not made them a “journey yet”. I cannot view them either as to the details of those trips. I find this all very confusing.
Each pass can only be connected with one trip.
In that trip you add all your planned journeys and then activate each journey when you know 100% you will be travelling.
You can have multiple passes on 1 phone/app but each pass needs its own trip.
https://www.interrail.eu/en/interrail-passes/interrail-mobile-pass/getting-started
Thank you everyone for their help. I have worked it out. I just have to activate my pass on 8 May 2025 and then work out how to use my tickets.
+1Do not take the meaning of the word "trip” too literally. It’s just like a bureaucratic term to cover all your train rides, called “journeys”, on your pass, from the first to the last one. I had the same problem when I started using mobile passes, and I'm not the only one.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.