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Need Interail customer service email address

  • June 27, 2022
  • 2 replies
  • 107 views

Tara Jackson

Please can someone provide me with the customer service email address? I have a complicated problem with my mobile pass which I would like to resolve via email. Thanks! 

Best answer by AnnaB

The best way to contact Customer Support is through this form.

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.

2 replies

Forum|alt.badge.img+10
  • Railly clever
  • Answer
  • June 27, 2022

The best way to contact Customer Support is through this form.

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.


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  • Full steam ahead
  • June 27, 2022

Try to describe it here-some of the regulars have by now seen so many of it from 1st time starters that they know a lot of tricks and how to resolve.