Haven’t received our mobile pass on our email but the money has been deducted from our bank account.
Not received my mobile pass on my email but the money has been deducted
Page 1 / 1
You need to make a complaint with Customer Support using the form in the link below. I guess that you also need to contact the issuer of your credit card to see if they can see where the money is.
https://eurail.zendesk.com/hc/en-001/requests/new
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.