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Not received my mobile pass on my email but the money has been deducted

  • July 6, 2022
  • 1 reply
  • 20 views

Rupa Sinha

Haven’t received our mobile pass on our email but the money has been deducted from our bank account. 

July 6, 2022

You need to make a complaint with Customer Support using the form in the link below. I guess that you also need to contact the issuer of your credit card to see if they can see where the money is.

https://eurail.zendesk.com/hc/en-001/requests/new

1 reply

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  • Railly clever
  • July 6, 2022

You need to make a complaint with Customer Support using the form in the link below. I guess that you also need to contact the issuer of your credit card to see if they can see where the money is.

https://eurail.zendesk.com/hc/en-001/requests/new