Hi! In order to place a reservation for the connection Paris Gare du Lyon - Nice-Ville on the travel.b-europe.com website I need my paper pass number but I currently only have the mobile pass version of the Interrail pass. How can I receive the paper pass number as soon as possible? Many thanks in advance :)
Best answer by AnnaB
View originalYou can book by phone at SNCF. No need of Pass Cover Number.
https://www.sncf.com/en/customer-service/contact-us/telephone
Press #85 for English, no booking fees, reservations are sent via e-mail.
The Pass Cover Number you get from Customer Support through this form.
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please mention the start date of your travel when you contact Customer Support .
You can book by phone at SNCF. No need of Pass Cover Number.
https://www.sncf.com/en/customer-service/contact-us/telephone
Press #85 for English, no booking fees, reservations are sent via e-mail.
The Pass Cover Number you get from Customer Support through this form.
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please mention the start date of your travel when you contact Customer Support .
Thanks for your response! Do you know usually if SNCF takes a long time to pick up? I’ve been waiting in the queue for quite some time now..
Thanks for your response! Do you know usually if SNCF takes a long time to pick up? I’ve been waiting in the queue for quite some time now..
I guess that SNCF are having a lot to do with the long weekend coming up. I saw that someone else had to wait a very long time too. I hope that you get to talk to someone soon.
You can book by phone at SNCF. No need of Pass Cover Number.
https://www.sncf.com/en/customer-service/contact-us/telephone
Press #85 for English, no booking fees, reservations are sent via e-mail.
The Pass Cover Number you get from Customer Support through this form.
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please mention the start date of your travel when you contact Customer Support .
Thanks for your response! Do you know usually if SNCF takes a long time to pick up? I’ve been waiting in the queue for quite some time now..
I called an hour ago, and I have waited for about 15-20 minutes before someone picked the call, and I have been hung up 2-3 times before there’s someone picking up my call
It seems a reservation by phone is not possible without a credit card (which I don’t have) and I still haven’t received my paper pass number from customer support… does anyone by any chance know any other option?
It seems a reservation by phone is not possible without a credit card (which I don’t have) and I still haven’t received my paper pass number from customer support… does anyone by any chance know any other option?
Hopefully someone from the Eurail staff who are members in the community can help you tomorrow.
Ciao anche io ho il tuo stesso problema... per caso hai risolto?
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