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pass activation

  • January 9, 2023
  • 5 replies
  • 193 views

Carola Rubello

Hi, I need some clarification. A few months ago I received an email asking me through a survey when I would intend to travel with the pass, I selected February 2023. A little while ago I connected my trip to the pass, it then asked me to select the date on which I wanted to leave , but it only let me select dates in January. How do I select a date in February as the expected departure date (since mine is flexible)? Thank you very much and good evening.

Best answer by seewulf

Normally, passes can be activated until 11 months after purchase; the latest possible start date is also 11 months after purchase. If you've won a pass, then I'd expect there to be an explanation accompanying your pass with details about until when you have to activate it.

As they can travel till 28th Feb they have to activate it on the 29th January :) It´s not clearly written in the Discover EU manual :D 

5 replies

BrendanDB
Full steam ahead
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  • Full steam ahead
  • January 9, 2023

When did you buy your pass? Did you activate your pass already? Do you have a screenshot or so? But please remove all your personal details.

The surveys Interrail sends usually doesn't have anything to do with possible travel dates. 


Carola Rubello
  • Author
  • Rail rookie
  • January 9, 2023

I win the pass with the contest last year and I can Travel until 28 february


Forum|alt.badge.img+10
  • Railmaster
  • January 9, 2023

Normally, passes can be activated until 11 months after purchase; the latest possible start date is also 11 months after purchase. If you've won a pass, then I'd expect there to be an explanation accompanying your pass with details about until when you have to activate it.


seewulf
Railmaster
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  • Railmaster
  • Answer
  • January 9, 2023

Normally, passes can be activated until 11 months after purchase; the latest possible start date is also 11 months after purchase. If you've won a pass, then I'd expect there to be an explanation accompanying your pass with details about until when you have to activate it.

As they can travel till 28th Feb they have to activate it on the 29th January :) It´s not clearly written in the Discover EU manual :D 


Carola Rubello
  • Author
  • Rail rookie
  • January 9, 2023

thank you!