Hi all! I am currently in Amsterdam. I plan on moving to Berlin this afternoon… however, since Amsterdam was my first destination and I hadn’t planned how long I was staying, I decided I would activate my pass once I’m here. My passport ID card number isn’t working even though it’s the exact same as my normal passport number. I cant activate my pass and any help would be greatly appreciated.
Best answer by rvdborgt
View originalHi all! I am currently in Amsterdam. I plan on moving to Berlin this afternoon… however, since Amsterdam was my first destination and I hadn’t planned how long I was staying, I decided I would activate my pass once I’m here. My passport ID card number isn’t working even though it’s the exact same as my normal passport number. I cant activate my pass and any help would be greatly appreciated.
What do you mean by "is not working”? Is there an error message? If so, could you post a screenshot?
If this is in step 1 of the activation procedure, you need the pass number: the number that was sent to you in the confirmation email.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
