Pass bought during big sale

  • 9 June 2023
  • 2 replies

I've read on the Facebook forum that passes bought during the anniversary sale now have a two-month ‘grace period’  For example, a pass that needed to be activated on the 11th of May, is now valid until 11th July.  Is this true?


If true, will this effect my ability to exchange my ticket?  I've been advised that I can exchange my ticket (because it wasn't activated by the cut off date) if I purchase another ticket of the same value # before the cut off date#  

Does the new date count?


Hope this makes sense,




Best answer by Phill Ashley 10 June 2023, 13:39

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Userlevel 7
Badge +8

You'll have to ask customer service.

This has been resolved.  For anyone looking - us it can be exchanged within the new date.