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Pass Cover Number for seat reservation (mobile pass)

  • 14 June 2022
  • 4 replies
  • 73 views

Hello,

I urgently need my pass cover number for a train I plan to ride tomorrow! ES 9121 from brussels to london. I tried calling SNCF to book the tickets and they redirected me to Eurostar, and Eurostar’s phone line is only telling me they are “experiencing an unprecedented number of calls, please call back later”

Please help!!!

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Best answer by AnnaB 14 June 2022, 17:14

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Userlevel 7
Badge +9

You can call  b-europe and make the reservation. No need of Pass Cover Number.

The phone call is rather expensive.

https://www.b-europe.com/EN/Contact/Contact-Centre

@AnnaB I tried that and the call will not go through from my phone (I have an American phone number/service, I tried every exit code and country code I could)

Please, somebody give me my pass cover number

Userlevel 7
Badge +9

There are no pass holder seats available on the Eurostar from Brussels to London before Saturday the 18th of June, see picture below. You can check the availability of passholder seats on the Eurostar here:

https://www.b-europe.com/EN/Booking/Pass#Outbound

 

Userlevel 7
Badge +9

To get your Pass Cover Number you need to contact Customer Support through this form and ask for the Pass Cover Number.

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know that you are currently travelling so that they can prioritise your request correctly

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