Like many another, I need the Pass Cover Number to make an urgent reservation using the travel.b-europe.com website using my Interrail Pass. (I only have the mobile pass at present, and this is insufficient to make the reservation.) I note that it has been suggested that I can contact SNCF directly by telephone, but the telephone lines have shut down as I write this on a Friday evening. Can anyone suggest what I should do?
Best answer by AnnaB
View originalYou can call b-europe and make the reservation. No need of Pass Cover Number.
The phone call is rather expensive.
https://www.b-europe.com/EN/Contact/Contact-Centre
The best way to make reservations for French trains is to call SNCF. No need of Pass Cover Number.
https://www.sncf.com/en/customer-service/contact-us/telephone
Press #85 for English, no booking fees, reservations are sent via e-mail
To get your Pass Cover Number, if you still will need it, you need to contact Customer Support through this form and ask for the Pass Cover Number.
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.
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