I’ve got a pass that is valid until 3rd July. The app and web portal both confirm this. Yet when I try to book any train, even a local one that doesn’t require a reservation, the site tells me my ‘pass is not valid on that date.’ (I booked my first reservations without problems.)
It seems there is no longer any customer support. How am I suppose to get home?
Best answer by Guillaume Champain
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Same problem here (but with the ferries), the (ferry) companies can’t do anything without a change from interrail, who don’t answer to emails and do not have a phone number contact...
Same problem here (but with the ferries), the (ferry) companies can’t do anything without a change from interrail, who don’t answer to emails and do not have a phone number contact...
Did you use the contact form and mention your travel date? Saying your request is urgent does not help.
Yes I have, I have managed to make things work by cancelling all the travels I had booked and start over again. Still no answer from interrail though
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