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Pass isn't valid in my home country...? Mobile app

  • September 11, 2022
  • 4 replies
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Len Borghuis

-I have a Interrail One Country Pass Germany.
-I am both resident in, and official citizen of The Netherlands.

I want to plan a trip from Hengelo (NL) To Berlin (GE) on September 14th. But when I try to make a ticket with the app’s QR slider button, it says “Your pass isn’t valid in some of these countries”

How can I solve this issue? I’ve read you should be able to travel in your home country. My ID number which i entered in the app is from The Netherlands.

The only clue I have is that the ID number is blank on the Order overview of the website. I haven’t found an option to add this, but my ID number DOES show up in the mobile app when i go to my pass details.
Also, I logged in on the website with my Google account on which I bought the pass. I couldn’t log in with google at community.eurail.com so im here with my Facebook account. Might be relevant.

No ID number mentioned on website

 

Best answer by Yorkie

Unfortunately a single country pass is just that. Unlike a Global pass that allows 2 travel days to be used in your own country to assist the use of the pass, a single country pass does not allow use in Netherlands. 

 

You will need to buy a standard ticket to and from the first German station on your journey.

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Len Borghuis
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  • Yorkie
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  • September 11, 2022

Unfortunately a single country pass is just that. Unlike a Global pass that allows 2 travel days to be used in your own country to assist the use of the pass, a single country pass does not allow use in Netherlands. 

 

You will need to buy a standard ticket to and from the first German station on your journey.

Len Borghuis
  • Len Borghuis
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  • September 11, 2022
Yorkie wrote:

Unfortunately a single country pass is just that. Unlike a Global pass that allows 2 travel days to be used in your own country to assist the use of the pass, a single country pass does not allow use in Netherlands. 

 

You will need to buy a standard ticket to and from the first German station on your journey.

In my opinion that difference should have been clarified more properly. The information on the website did not specify that home-country travels are Global-pass only. Here’s what i’ve read. https://www.interrail.eu/nl/support/interested-in-interrailing/which-trains-are-included-in-the-pass 

A
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  • AnnaB
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  • September 11, 2022

The information from Interrail is very clear:

https://www.interrail.eu/en/support/interested-in-interrailing/can-i-travel-with-interrail-in-my-own-country

 

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
Len Borghuis
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  • rvdborgt
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  • 10657 replies
  • September 11, 2022
Yorkie wrote:

You will need to buy a standard ticket to and from the first German station on your journey.

Actually only up to the border tariff point. Depending on the available fares, it may or may not be cheaper to buy your ticket to the first station in Germany.

You could also exchange your pass for a global pass.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

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