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Passenger Information on German Rail Pass

  • 24 August 2022
  • 6 replies
  • 124 views
Rasheed Kittinanthapanya

Hi

We have bought German Rail Twin Pass 4 Consecutive Days. On the online ticket, there is only one passenger passport number showing, but we put two names in there, it’s showing two names. Two of us will travel together, is it okay to use this ticket as it is?

The purchasing process is a bit ambiguous when filling the information.

We have already contacted Bahn fahrkartenservice@bahn.de but they replied to let us ask a question on https://www.facebook.com/interrail instead.

 

Rasheed

 

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Best answer by cdwatkins19 24 August 2022, 11:48

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6 replies

C
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You’ll need to contact whoever sold you the pass. I don’t know what a German Twin Pass is 

A
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Userlevel 7
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Did you buy the passes directly from Deutsche Bahn or from Interrail/Eurail?

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
C
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The Pass you have is DB product and nothing to do with Interrail or Eurail. We won’t be able to help you over this issue sorry! You need to contact the pass issuer

M
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Userlevel 7
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For a twin-as the name says it (Zwilling auf /de/) you always have to travel together. Thus 1 passprt ID as such is enough to verify identity for bahn-though in theoretical theory you could indeed sometimes take another sister/brother with you as the one whose other name is on it.

A
Rank
Userlevel 7
Badge +9

The Pass you have is DB product and nothing to do with Interrail or Eurail. We won’t be able to help you over this issue sorry! You need to contact the pass issuer

This is not correct. The German Rail Pass is indeed a DB product, but it is sold both directly by DB and through Eurail.

If @Rasheed Kittinanthapanya bought the pass from Eurail then Eurail is responsible for the pass.

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
Rasheed Kittinanthapanya

I am agree with @AnnaB that DB should answer this better. They replied us that I should come and ask question on https://www.facebook.com/interrail , but I think I will need to ask them again.

@mcadv , I think you’re right, the ticket should work like that as long as there is one passenger passport there.

@cdwatkins19 , I will try contact them again.

Thank you guys for answering my concern!

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