What does it say on your confirmation e-mail?

Where do you see the information about your pass being valid until the 11th of January. 

When do you plan to travel? Have you activated your pass?

Just a suggestion, you  have 11 months to activate your pass which would be Nov 11 2023, and then 2 months to use it so the very last day of travel would be Jan 11th 2024. (Or obviously 2 months after you activate and start travelling.)

Hi @Ivan Imenitov 

Could you please contact customer service? Otherwise, you can also send me a private message with your order number. I will be happy to assist. 

Have a lovely day!

THEY ARE STEALING FROM  YOU BECAUSE THAT IS WHAT THEY DO.