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Phone broken

  • 19 July 2021
  • 1 reply
  • 144 views
Damien Frisouille Boncourre

Hi,
I added my interrail pass on my mobile Phone but it broke yesterday.
I buy a New phone and i Will want to add my pass on this one. I know i have to contact customer service, but i dont find any number. I send a mail. There is an automatical answer wich say that they will answer me in 4 days.

I am a little stressfull because i start my trip on saturday. Do you know other way to contact the customer service, or do you know any way to change my pass from my old to my New phone ?

 

Tank you 

Damien 

( sorry for my english wich not really good)

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Best answer by seewulf 19 July 2021, 14:54

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seewulf
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Userlevel 7
Badge +14

You can fill h´this form :) https://eurail.zendesk.com/hc/en-001/requests/new a bit faster by answering :)

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers

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