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Phone turns off when clicking on Show Ticket, RailPlanner App

  • July 19, 2021
  • 1 reply
  • 45 views
G

Hi!

I'm traveling today and I have a problem with the RailPlanner App. As soon as I click on Show Ticket, my phone suddenly turns off 

 

Please, can you help me?

 

Guillermo

Best answer by Nanja

Hi Guillermo, please contact our Customer Support team directly, here. If already done so, please provide me with your email address and order number via a private message. 

1 reply

N
Railmaster
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  • Nanja
  • Retired Community Manager
  • Answer
  • July 19, 2021

Hi Guillermo, please contact our Customer Support team directly, here. If already done so, please provide me with your email address and order number via a private message. 

Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.
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