Hello! I bought 2 mobile pass but I am not able to add them on the app. It says “Something went wrong, we couldn't load your Pass details. Make sure you are online and try again.”
I am online, the pass has not expired and is not added to another device. I’ve retried several times but it’s not working. I’m travelling morning 27th of October so I need help soon. I’ve been in contact with the TRAIN-E and through that “human agents” by email, but they might not answer within 7 business days - that’s why I’m writing here. Can anybody help me?
Best answer by rvdborgt
View original