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Problem with my journey

  • August 6, 2022
  • 1 reply
  • 43 views

Miguel Santos

Hey! I have problem with my interrail pass because i don’t have more travells and i only do 6 of 7 i pay in the app appears this and i cant remove that travel that i never done…

Best answer by Al_G

You can’t delete a day once it has begun (00.00 CET) even if you have no travel added to it.

This is why it is a very bad idea to add days to your pass in advance.

 

You can request customer services to help in this situation but they are under no obligation to add an extra day to your pass.

 

Contact them here https://eurail.zendesk.com/hc/en-001/requests/new

1 reply

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  • Full steam ahead
  • Answer
  • August 6, 2022

You can’t delete a day once it has begun (00.00 CET) even if you have no travel added to it.

This is why it is a very bad idea to add days to your pass in advance.

 

You can request customer services to help in this situation but they are under no obligation to add an extra day to your pass.

 

Contact them here https://eurail.zendesk.com/hc/en-001/requests/new