My teen is traveling solo on a global flex pass. When they add a journey to the pass, it generates a QR code. But then it disappears. They have to keep adding the same journey to get a new QR code. They are currently on a train in Switzerland, on their way to France, and the QR code has disappeared mid-journey. They have had to re-add the journey 3 times today. It’s on an apple phone, if that matters. Do you know what the problem is or any fix? Thank you so much!
Best answer by rvdborgt
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