Today the Rail Planner app keeps crashing on my iPhone despite working perfectly fine until today. I am set to travel in two days and the apps doesn’t work!
I have tried multiples times to deinstall then reinstall the app and suppressing it. All these attempts remain unsuccessful. I also shut down multiples times my iPhone and also liberated additional space.
I suspect this may be related to the last update of the app.
I also note that I am already abroad and I am currently using a prepaid travel SIM card but I doubt that this could be the problem since when I put back my current SIM card, the app is not working either.
I have only a few seconds when the app opens and then close itself in a few seconds. I can see that my pass is also not in the app anymore.
Does anyone ever had this problem and what was the solution?
I have already sent an email to technical support but I fear they may not reply in time.
I am set to travel (first train ride) Sunday March 12, Spain local time!
Best answer by SchelteView original