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Refound of pass bought with lay-by to take an upgrade one with discount


Regards to everyone, 

 

i am evaluating to refound a pass, but it has been bought with lay-by payment. It is still  to pay the third part. How does it work in this case? Then i want to purchaise another pass upgraded but with discount, it is this possible?

 

Thank to whose will answer

Regards 

Best answer by AnnaB

You can always buy a new pass with a discount. You need to check with the seller of the first pass about how to return and get that pass refunded.

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4 replies

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  • Railmaster
  • 10638 replies
  • March 31, 2025

What is a lay-by payment?

In any case, you should be able to exchange your pass, see:

https://www.interrail.eu/en/interrail-passes/ordering-info/refund-exchange-policy


Forum|alt.badge.img+9
  • Railly clever
  • 5994 replies
  • Answer
  • March 31, 2025

You can always buy a new pass with a discount. You need to check with the seller of the first pass about how to return and get that pass refunded.


  • Author
  • Rail rookie
  • 1 reply
  • March 31, 2025
rvdborgt wrote:

What is a lay-by payment?

In any case, you should be able to exchange your pass, see:

https://www.interrail.eu/en/interrail-passes/ordering-info/refund-exchange-policy

I suppose traslation is wrong.

 meant paying a part of the total price every month.

 

Thanks


Forum|alt.badge.img+9
  • Railmaster
  • 10638 replies
  • March 31, 2025
MatteoD wrote:
rvdborgt wrote:

What is a lay-by payment?

In any case, you should be able to exchange your pass, see:

https://www.interrail.eu/en/interrail-passes/ordering-info/refund-exchange-policy

I suppose traslation is wrong.

 meant paying a part of the total price every month.

You should check that with whoever is providing you the service of monthly payments. Exchanging a pass means buying a new pass and then requesting a refund. The refund will go back via the payment method used for buying that pass.


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