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Refund

  • January 27, 2026
  • 1 reply
  • 15 views

My Eurail Pass seat reservation  was cancelled and refunded 6 days ago but I didnt recieve my money yet ? what should I do ? 

Best answer by rvdborgt

It can take some time before a refund shows up in your account.

You could ask customer service what the status of your refund is. There are many places where you can book reservations, but if you booked via Eurail, then contact customer service here:

https://eurail.zendesk.com/hc/en-001/requests/new

1 reply

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  • Railmaster
  • Answer
  • January 27, 2026

It can take some time before a refund shows up in your account.

You could ask customer service what the status of your refund is. There are many places where you can book reservations, but if you booked via Eurail, then contact customer service here:

https://eurail.zendesk.com/hc/en-001/requests/new