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refund and information edit

  • July 7, 2025
  • 1 reply
  • 52 views

Hi there, I bought two passes yesterday but mistakenly write the wrong information, so I submitted a refund request and it was approved, but  I haven’t received the refund yet, I am writing to check its status and also ask about the specific time.

Best answer by rvdborgt

Please ask customer service here:

https://eurail.zendesk.com/hc/en-001/requests/new

This is just a community with fellow travelers who can't check any of your purchases or refunds.

1 reply

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  • Railmaster
  • Answer
  • July 7, 2025

Please ask customer service here:

https://eurail.zendesk.com/hc/en-001/requests/new

This is just a community with fellow travelers who can't check any of your purchases or refunds.